Acoustic Imaging and Jotron: Combining local expertise with global maritime technology

In Australia’s demanding maritime environment, technology alone is rarely enough. Successful implementation requires a combination of advanced products, local expertise and a deep understanding of how navigation technology performs in real operational conditions.

This is where the partnership between Acoustic Imaging and Jotron creates value for maritime customers.

Global technology - local Insight

Acoustic Imaging has built an unparalleled reputation in Australia and New Zealand as a specialist provider of marine navigation, geophysical and hydrographic technology. Founded in 1997, the company combines technical expertise with practical experience in delivering fit-for-purpose solutions, customized training, and field support. The company supports port and vessel operators across Australia, New Zealand and Papua New Guinea, from some of the region’s busiest ports to the most remote maritime locations – and each port customer has differing needs.

At the core of this expertise is Nicole Bergersen, Lead Scientist / Geophysicist at Acoustic Imaging. Her extensive experience of Australian and New Zealand marine positioning, navigation and software display systems, provides a valuable link between advanced technology, and the practical requirements of pilots, masters, ports and other vessel operators.

Nicole, when selecting and working with suppliers for advanced maritime solutions, what qualities do you consider most important in building a successful partnership?

- Trust, responsiveness, technical competence, and long-term commitment are fundamental. For a specialist solution provider, the ability to engage directly with the manufacturer and obtain meaningful technical support is essential when dealing with safety-critical navigation systems.

“Jotron and Acoustic Imaging demonstrate how global technology and local expertise can work together to deliver safer, more precise, and more resilient maritime navigation solutions."

Nicole Bergersen

Lead Scientist / Geophysicist, Acoustic Imaging

Driving customer value through partnership

Have your customers experienced any benefits as a result of your partnership with Jotron, and if so, what have they been?

- Jotron contributes decades of experience in building safety-critical maritime communication and navigation technology. Following the acquisition of AD Navigation in 2025, this now also includes advanced Portable Pilot Unit technology and precision navigation systems. Our partnership combines Jotron’s navigation technology and engineering expertise with Acoustic Imaging’s deep understanding of the Australian and New Zealand maritime markets.

Through close collaboration and ongoing dialogue with pilots, port authorities and vessel operators, we ensure that every solution is tailored to real operational requirements. Committed to best-in-class solutions, we expect a technology partner to have the global resources needed to support advanced maritime navigation in our home market. Jotron delivers on this front with their proven track-record in engineering research and development.

"We greatly value our partnership with Acoustic Imaging. Their local expertise, customer focus, and strong reputation in the market make them an ideal partner for Jotron."

Morten Charles Lans

Sales Manager, Jotron

Why is local market knowledge important when delivering maritime navigation solutions?

- Australia and New Zealand present unique maritime challenges, from vast coastlines and remote operating environments to complex regulatory requirements. With decades of experience supporting government, defense, research, port authority and commercial marine organizations, Acoustic Imaging brings valuable local insight that helps ensure solutions are tailored to real operational needs.

Beyond equipment: A strategic partnership

How would you describe the value Jotron has brought to your organization, and what impact has the partnership had on your success?

- A strong partnership goes beyond delivering equipment. By maintaining a close dialog, Jotron and Acoustic Imaging continuously share insights on emerging risks, operational challenges and industry developments, ensuring that innovation remains aligned with customer needs.

Read our insight: Jotron x AD Navigation: What has happened since the acquisition?